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Bet365 offers casino games and sports betting. It also offers an on-course bookmaking service. Based in the United Kingdom, Bet365 Group Ltd employs over 4500 people and caters to more than 35 million players globally.
The company won the “Operator of the Year” award at the eGaming Review Operator Awards 2010 organized by eGaming Review magazine. The same magazine has also ranked Bet365 as the number one Internet gaming company in 2010, 2011, and 2012 as part of its annual Power 50 list of the top 50 most influential Internet gaming companies. Suffice to say, Bet365 has proven itself to be one of the top online casinos in the United Kingdom. But it has opened its doors for the Indian audience quite recently and many players are wondering if Bet365 is worth giving a try. In this review, we answer this very question. Keep reading!
The Pros of Bet365
Bet365 is primarily a sports betting app. Combine this specialization with its experience, and Bet365 becomes one of the top sports betting apps in the world. Starting with the sports collection, it’s remarkably huge compared to other sports betting apps we’ve seen. Indian bettors will be glad to know that Bet365 covers cricket tournaments as well. Additionally, Bet365 makes cricket betting fresh, thanks to unique features like Bet Builder and Edit bet.
Though Bet365 has a dedicated app for mobile users, a scalable mobile website is also available. We particularly liked how easily we could log in on the mobile website and place bets while watching. Speaking of placing bets, Indian users can make bets in Indian currency.
We also liked that Bet365 avoided making a mess of its sports betting and casino gambling services. Though players can access one from the other, the two have essentially different websites and don’t confuse new players at all. Additionally, Bet365 also gives separate, but equally lucrative promotions for both services.
The Cons of Bet365
Bet365 has a robust procedure in place to handle complaints and solve issues. However, it’s live chat functionality is quite hard to find. In fact, we almost thought Bet365 didn’t even have one. This can deter players from getting any issues solved instantly. Recently, we’ve seen other Indian casinos add a toll-free customer service telephone number on their websites. Bet365 hasn’t taken this step yet, at least for its Indian players.
We’ve also been seeing other online casinos adopt local Indian bank transfers for the convenience of Indian players. Bet365 doesn’t yet support local Indian bank transfers; the only available banking methods for Indians are Visa credit and debit cards, Astro Pay, and International Bank Wire. Another one of Bet365’s critique is that it doesn’t let players play casino games in demo mode, forcing new players to create an account if they want to play. We were not a fan of this.
Bet365 is one of the biggest bookmakers in the world for good reason. It has earned laurels for its contribution to the gaming industry and a large portion of the gambling community trusts it. This makes it a reliable online casino for the Indian gambling scene as well.
Rather than resting on those laurels, Bet365 gave us several reasons to play it, and even love it. We loved the extensive sports betting options along with the various features that made betting convenient. We found it easy to use the app and appreciate the fact that we could place bets in INR. Few casinos do that. We also liked having our sports betting and online casino options separate and feel that other casino websites can learn from Bet365.
We did face a few hiccups, namely the inaccessibility of live chat, no free-play, and no toll-free number for Indian players. But we found most of those negatives rather easy to look over in light of the overall experience provided by Bet365.
Our verdict is that Bet365 is the best place to participate in online cricket betting for Indian players. For the casino lovers, we suggest you give it a try. You just might love it.
Website – www.bet365.com
Year established – 2001
Licensed by – British Gambling Commission,
Casino Type – Download, Instant Play, Mobile
Languages – English, Deutsch, Norsk, and 17 others
Currencies – GBP, EUR, INR, USD, and 15 others
Devices – Mobile (iOS and Android), Windows
Features – Online and Live Casino, Live Streaming and Betting
Games at Bet365
Bet365 has two websites-in-one, one each for sports betting and online casino. The former is dedicated entirely to making sports betting as easy and fun as possible. In fact, the front page is not eaten up by a giant “Sign Up” prompt, rather, bet365 puts its best foot forward with a clear display of everything it has to offer. The list of sports you can bet on in on left while the bet slip is on the far right. The centre stage is taken by all the ongoing games, scores, and statistics. There are clear indications as to which games have Live In-Play, Live Streaming, and Live Audio available.
Hopping over to Bet365’s casino website, we saw a similar focus on functionality and accessibility over advertisement and incessant badgering. While promotions, offers, and latest game additions take up the most space, we were able to easily jump to our favourite category of games using the quick links. The website also featured player guides teaching newbies how to play Baccarat, Roulette, Blackjack.
As we mentioned earlier, Bet365’s sports list is one of the largest we’ve ever seen. While we were happy to be able to bet on classic sports like Basketball, Cricket, Soccer, and Horse Racing, we were pleasantly surprised by the choice of betting on Greyhounds, Snooker, Boxing, Cycling, and Darts among others. Bet365 even has virtual sports covering cricket, horse racing, speedway, American Football, and more.
Just as we were about to get overwhelmed with the vast number of choices in sports betting, we found features which took our sports betting to a whole new level.
- Bet Builder helped us create a personalized bet on any Soccer game.
- Cash Out allowed us to hedge against a possible change in outcome and get our return even before the match was over.
- My Alerts let us personalize our notifications.
- Each Way Extra allowed us to choose our own place terms.
- Edit Bet let us add, swap, or remove selections from our bet.
- Match Live showed us how the action is unfolding with real-time updates.
- Racing Archives let us watch replays of UK and Irish races covered by ATR and RTV for free.
- In-Play Betting gave us an option to bet on live, ongoing games whose beginning we otherwise might have missed.
Bet365’s live casino section is probably the most straightforward we’ve ever seen. The screen doesn’t mess around by throwing 50 different game titles at your face. Rather, it has four distinct lobbies for Live Roulette, Live Poker, Live Blackjack, and Live Baccarat.
When we didn’t feel like going to the lobby, we could straight away head to the tables with direct links on the main page. Bet365’s live casino page also drew us in with variants like All Bets Blackjack, Buffalo Blitz, Quantum Blackjack, and Quantum Roulette, Live French Roulette, and Live Sic Bo.
Despite having a focus on sports betting, Bet365 goes head to head with the top online casinos in India in terms of games and features. We got to choose from a long list of slot games like Age of the Gods series, Gaelic Luck, and Gem Burst.
Next, we clicked the quick link for the Card Games and found a fairly good collection of online games. We could choose from Cashback Blackjack, Casino Hold’em, and variants such as Frankie Dettori’s Magic Seven Blackjack, Premium Blackjack, All Bets Blackjack, Blackjack Surrender, Buster Blackjack, Pontoon, and 3 Card Brag.
Table Games at Bet365 also makes up a small part of the website. Players can choose from Premium European Roulette, Classic Roulette, Live Roulette, 101 Roulette, Craps, Roulette Pro, Spread Bet Roulette, and Dragon Jackpot Roulette. We even got to bet on two wheels at once in a game called Multi Wheel Roulette.
The next category in bet365’s casino website is Video Poker. If you’re a big fan of these games, you’ll be happy to know that bet365 has included almost all the variants. At least, we loved it. We got to choose from Deuces Wild, Aces & Faces, Deuces Wild Multi-hand, Carribean Stud Poker, 25 Line Aces and Faces, and more.
Other casino games at Bet365 have a list of Keno, Bonus Bowling, Penalty Shootout, Rock n Roller, Dice Twister, Genie Hi-Lo, and Derby Day Horse Racing. Finally, what really caught us by surprise at Bet365’s casino website was its jackpot collection. We couldn’t take our eyes away from all the massive jackpot numbers increasing in front of our eyes. We wanted to try a hand at all of them, and so we did. We had the most fun while playing Apollo Power, Spy Rise, Gladiator Jackpot, Grease, Leprechaun’s Luck, Age of the Gods, and Jackpot Giant.
Promotions at Bet365
Regardless of the fact that sports betting and online casino is operated on separate sites, Bet365 offers equally attractive promotional offers for both players interested in both. On the casino site, Bet365 starts players off with a fantastic bonus of 100% up to £100. The minimum deposit amount is £10 and the bonus comes with a meagre wagering requirement of 15x.
For existing players, bet365 gives an option to build their way to 100 spins. We liked this creative initiative of free spins based on playtime and win amount. Finally, Bet365 also cuts its players’ disappointment through promotions like Live Blackjack Cashback. Though there are a lot of limitations on how a player got a cashback, it’s still a relief when you get a cashback.
What we particularly liked at Bet365, though, was not the plain appeal of these offers, but rather how transparent the website is while handing these bonuses. Each bonus has a dedicated page of its own which lists the process of getting the bonus, significant offer terms and conditions, and full of terms and conditions regarding qualifying, claiming, and general information.
For sports betting fans, Bet365 offers a set of promotions that rarely have ever seen on any other website. Apart from the attractive Open Account Offer, players get access to sports-dependent-bonuses. For example, we really appreciated when we got to use the Euro Soccer Bonus on a Champion’s League match.
Other bonuses include the Bore Draw Money back for correct score, half time/full time or scorecast bets, Tennis Accumulator Bonus that lets players earn up to 50% more on their tennis accumulators, Euro Basketball Bonus that gives up to 50% more on Men’s European Basketball accumulators, and a Parlay Bonus that’s activated for US and Canadian Sports parlays.
Mobile Betting at Bet365
The Bet365 app was a pleasure to use on-the-go. We liked the simple design, game availability, and quick loading times. Two features which caught our eye were Live Streaming and Push Notifications.
Many of the games going on on the Betway sports website had a In-Play feature. When we logged in to our account from a phone, the video started playing automatically after clicking the event. We found it easy to place bets while watching games thanks to the user-friendly interface and clever design. The next feature, Push Notifications kept us up-to-date with the latest offers, promotions, and sports action at Bet365. We checked the app and browser version for both Android and iOS where everything worked smoothly.
Check other mobile casinos.
Bet365’s Customer Support
Customer Support is one of the most important aspects of both a sports betting site and online casino. So, naturally, we tested the condition of customer support at Bet365. Gladly, Bet365 matched our expectations. Almost.
For Indian players, bet365 provides a Live Chat function as the quickest way to reach their customer support. The service is open 24 hours a day, 7 days a week. If players prefer to talk, a phone number has also been provided 24/7, which isn’t toll-free (our only negative point).
Players having simple queries can send an email from their direct account as well. A complaint procedure has also been clearly outlined on the Bet365 Help section. If players aren’t satisfied with their response, Bet365 assures that it’ll issue a Complaint Reference which can be referred to the Independent Betting Adjudication Service (IBAS).
So is Bet365 Good for Indian Players?
Everything we’ve talked so far boils down to one question: Is Bet365 good for Indian players? Our answer is a resounding yes! Bet365 is an outstanding sports betting and online casino website in general. But even for the Indian audience, it earns its position at the top. With hundreds of cricket betting options, support for INR, acceptance of Visa credit and debit cards, and live chat availability for Indian players, Bet365 made our sports betting and online gambling experience worth every second.